Lash Lab - Eyelash Extensions

2113 Union St, San Francisco, CA 94123

Call / Text Us: local_phone

Email Us: email

(866) 674-0043

customerservice@lash-lab.com

LASH LAB NEWS & SMALL BUSINESS RESOURCES TOO!

YOUR APPOINTMENT & WHATS NEXT? article image

YOUR APPOINTMENT & WHATS NEXT?

Due to Shelter in Place Mandate, all appointments between now and April 7th have been automatically cancelled with a re-open date of April 8th. We are calling each client in the order that you are on the calendar.  Please be patient as we get to each of you with various options for rebooking. 

New set deposits will be deffered until 24 hours prior to the appointment using the card on file that we will validate upon rescheduling. This will allow us to close your appointment and add gratuity according to our new "touchless" model. See more details below. 

LASH LAB GOES TOUCHLESS! article image

LASH LAB GOES TOUCHLESS!

In light of the current fears having to do with the spread of COVID-19, we want to be 100% transparent on what our processes are, and what we are doing in order to keep you, and our artists safe within our space during your appointment. That includes limiting touch, and cardless check outs.

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TOUCHLESS METHOD

We will be using an extra protective layer between where our hands rest and your forehead while placing lashes. Remember, our hands have very limited skin to skin contact other than resting wrists... We apply lashes using tweezers that attach the synthetic lash to your natural lash. Nothing should come in contact with your eyes. Additionally, even though it does slow us down some, we have gloves & finger cots hat can be worn by your artist upon request. We already always wear face masks and we won't mind if you do also (we just don't have extra so feel free to bring yours!) We have stripped our beds of excess bedding and blankets. Please dress warmly if you normally need a blanket. Also please remove your shoes. Bed sheets are changed between clients as well as the area sprayed down. At check out, artists will now be checking you out and scheduling appointments on their own phones using our app and as long as your card on file is valid, we can run your card as well as add a manual tip. If the card is old, we will have you show us as we enter the info and from there on out, its just 1 touch to run, which helps you get in and out quickly also. 

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TOUCHLESS INITIATIVES

SINGLE STATION ACCOUNTABILITY

Each station is assigned to a SINGLE artist. That means, this artist is the only person managing that station and not sharing anything there with any other artist. They wipe down and sanitize that station between clients as well as wash and sanitize their hands before AND after every client. Any tools used are that artists (not shared) and remain at that station including disinfection according to the Barbering & Cosmetology Boards strict guidelines for all service related businesses. Remember, a strict disinfecting routine is not new to us and we are all lisenced for this!  This way, there is no question about disinfecting and who did it, or was it done etc... no worries here!

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HAND WASHING & HAND SANITIZER FOR ALL

Since the opening of LASH LAB, it was very important to me that we had an exposed vanity area specifically for hand washing & lash cleansing. We want our clients to see that clean hands and proper hygeine is a serious concern for us in our daily business. It is more important than ever that this part of our process is out in the open so our clients can feel safe when we are working on them. On some days, your artist could have washed and sanitized her hands already 10-12X before working on you. What's new? We are asking ALL our clients to also wash their hands before service. A touchless hand sanitizer dispenser will also be set out for your safety.

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REMOTE RECEPTIONIST

As much as we want to service everyone, we want to keep our space low on foot traffic. All calls and scheduling is handled remotely! Walk in's is discouraged and will need to call our remote reception who has since been trained to screen all existing and new clients looking to come in for an appointment. If you have been travelling overseas or have been sick in the last 2 weeks, your appointment request will be politely declined at this time. If you are actively experiencing labored respiratory symptoms or are sick, you will be asked to contact our remote reception for rescheduling on a future date.

  • Welcome Tahlia, LASH LAB's Whispy Specialist!

    Welcome Tahlia, LASH LAB's Whispy Specialist!

    Tahlia will be on the LASH LAB team in April when we return back to work and she will be available for any sets level 3 and up. She does megavolume, whispy volume looks & criss cross volume styling! Should you have issues finding an appointment that suits you with your usual artist, or want to try someting different, you can request to book with her while her calender is still wide open!

  • Welcome Shontelle, LASH LAB's Newest Classic Artist!

    Welcome Shontelle, LASH LAB's Newest Classic Artist!

    We have also hired Shontelle Powell, a Classic lash artist for those clients looking for subtle, natural 1:1 lashing. Looking forward to getting everyone booked! Photos coming soon!

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