Lash Lab - Eyelash Extensions

2113 Union St, San Francisco, CA 94123

Call / Text Us: local_phone

Email Us: email

(888) 406-5274

customerservice@lash-lab.com

NEWS BULLETIN 4/29/2020

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SO, WHATS NEXT YOU ASK?

Our PRIORITY WAISTLIST FOR SCHEDULING is open. We asked a few important questions to help us navigagte where to prioritize our efforts and your responses will help us manage our investment of time and funds for bringing new ideas that YOU LIKE to our operation.

TUNE IN THURSDAY 12 noon with Judy on Instagram Live @lashlabsf

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CONNECT & TUNE IN - Instagram Live

GET TO KNOW JUDY & LEARN ABOUT PLANS FOR THE NEW NORMAL

Thursday, April 30th noon @lashlabsf

Be sure to add us on Instagram to tune in! Looking forward to seeing you,

Another event in the works is about another wide spread problem - dry eye syndrome! And if you have been at home starting at the tv, computer or just over exhausted you may experience symptoms of dry eye including gritty eyes, dark circles, flaky eyelids and much more. Understand how a new eye spa service  can help with these and common discomforts that can be confused with sensitivity to lash extensions. A great add on service prior to starting fresh with a new set.

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LASH LAB GOES TOUCHLESS & MUCH MORE!

In light of the current fears having to do with the spread of COVID-19, we want to be 100% transparent on what our processes are, and what we are doing in order to keep you, and our artists safe within our space during your appointment. That includes eliminating skin to skin contact, adjustments in our operations for spacial distancing, investments in clean air technology & a new rigorous sanitizing program between appointments etc.

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REQUIREMENTS FOR SERVICE

TEMP CHECK

Infra-red temp check at the door to identify low grade fever for asymptomatic clients will be required. To safe yourself a trip, you may check your own temperature at hime. A read over 99 will be sent home.

 

HAND WASHING & HAND SANITIZER

Since the opening of LASH LAB, it was very important to me that we had an exposed vanity area specifically for hand washing & lash cleansing. We want our clients to see that clean hands and proper hygeine is a serious concern for us in our daily business. It is more important than ever that this part of our process is out in the open so our clients can feel safe when we are working on them. On some days, your artist could have washed and sanitized her hands already 10-12X before working on you. What's new? We are asking ALL our clients to also wash their hands, shampoo their lashes & use hand sanitizer (provided) prior to the start of service.

 

FACE COVERING

Both artists and clients will be required to wear some sort of face covering.

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ELIMINATING SKIN TO SKIN CONTACT

We will be using an extra protective layer between where our hands rest and your forehead while placing lashes as well as have finger cots on. Remember, our hands have very limited skin to skin contact other than resting wrists... We apply lashes using tweezers that attach the synthetic lash to your natural lash and nothing should come in contact with your eyes.

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CHANGES AT STATIONS

Each station is assigned to a SINGLE artist. No 2 artists would work the same station in order to guarantee the ownership & accountability of artists at their designated station. We have designed an in-station sanitizing program for each of the 4 stations that are in operation (out of 6 normally). Any tools used are that artists (not shared) and remain at that station for disinfection according to the Barbering & Cosmetology Boards strict guidelines. Each station has been turned around so artist & client have 3 wall separation barrier and are positioned 6' from the next station with a 5' pony wall partition. The bed itself is more than 6' long so spacial distancing to common hallways is also addressed. In each space, a personal HEPA filter air purification system will be within 2 ft from the artists working space. It's constant, high speed air exchange capable of capturing particles as small as .003 microns (virus) along with client & artist face coverings will serve as added protection. Anything used in service including ned sheet is changed between clients. We have found a way to keep our comfortable foam underneath but we ask that you remove your shoes and dress warmly as a blanket cannot be provided. Remember, a strict disinfecting routine is not new to us and we are all lisenced for this, but as an added precaution these and other operational changes tlike expanded hours and checking out with card on file compliments our sanitizing efforst so you can feel as safe as one can, in these times.

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REMOTE CONSULTATIONS & RECEPTION

All calls and scheduling is handled remotely! Clients will be asked to wait until their appoiintment start time to enter. We are not taking any walk ins and all pre-service design consultations will be conducted at the time of scheduling your appointment, remotely via video. 

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SOME CLIENTS ASKING HOW THEY CAN HELP

Amidst all this, we have found so much love from our loyal clients and many of you asking how you can help the salon and our artists in a time where there is no money coming in to support the business or our staff. We are offering a 30% discount on all full sets for clients who had appointments that needed to be rescheduled as a result of COVID-19. Here are some ways others are helping.  

  • Apply 30% discount to our Emergency Fund for staff out of work
  • Pre-purchase a certificate for your full set to help our cash flow
  • Pre-book your appointment in May to fill their books
  • Write a Yelp review to help us stay relevent for when we reopen
  • Follow us on Instagram @lashlabsf & send us some love!

If you are financially impacted, we have deferred any full set deposits to the day before your appointment so you can keep funds in your account as long as possible before our cancellation policy kicks in. Please let us know in advance if you think you need to cancel for reasons other than COVID-19.

  • Welcome Tahlia, LASH LAB's Whispy Specialist!

    Welcome Tahlia, LASH LAB's Whispy Specialist!

    Tahlia will be on the LASH LAB team in April when we return back to work and she will be available for any sets level 3 and up. She does megavolume, whispy volume looks & criss cross volume styling! Should you have issues finding an appointment that suits you with your usual artist, or want to try someting different, you can request to book with her while her calender is still wide open!

  • Welcome Shontelle, LASH LAB's Newest Classic Artist!

    Welcome Shontelle, LASH LAB's Newest Classic Artist!

    We have also hired Shontelle Powell, a Classic lash artist for those clients looking for subtle, natural 1:1 lashing. Looking forward to getting everyone booked! Photos coming soon!

    FREE NEW SERVICE!

    We are working on a new therapeutic heated massage service for your eyes prior to new set services. We will be the FIRST beauty business in San Francisco to own this machine that addresses dry eye and common irritations associated with clients prone to lash sensitivites. If someone you know has chronic reactions or occassional discomforts having to do with dry eye, lash extensions or other eye conditions... this therapeutic massage is a great add on or can be available a-la-carte also! The best news is, it preps your eye and is the pre-cleanse step that continues to support good eye health and hygeine not to mention relieve common irritations having to do with the eyes. More info coming!